FAQ

Frequently Asked Questions

How far is the hotel from the airports?

Kayseri airport is 85 kms to the north east which will take about 1 hour and 30 min. to drive and
Nevsehir Airport (two times a day from Istanbul only) is 45 kms about 50 min. to drive to the west.

How much is a taxi from the airport?

$90.00US Dollars from Kayseri Airport and $ 60.00US Dollars from Nevsehir Airport.

There is also a shuttle service offered from the Kayseri Airport for 25,00 TL per person. We offer
complimentary shuttle service from Kayseri Airport or Nevsehir Airport for minimum 3 overnights.
Please ask for private / luxury transportation choices.

Please tell me the location of the restaurants close to the
hotel?

There are only 2 restaurants in the town of Ortahisar for now all within walking distance to the hotel.
The closest being 8 meters away from the front entrance of the hotel and the furthest being 800
meters in the town center. Dilek Kaya Hotel guests may also enjoy traditional openbuffet at its own
restaurant; Doga or Burcu and enjoy the beautiful organic crops from our farm served to your table.

Does the hotel have any of the facilities; spa, Turkish bath,
gym, swimming-pool?

Upon request; we can arrange a private massage in your lovely room and we have a beautiful open air
pool with cave views. We will have completed our Spa construction in a short while as well.

Is it easy to get to the sites on our own?

Our hotel is located in the heart of many sites which you can explore the gorgeous Ortahisar Castle
and hike Balkan Valley. Rest of the each site is at close driving distances and you can use Dolmush
Bikes from the Ortahisar town center to Red / Rose Valley.

Is the hotel far from any shopping areas?

Our hotel is located only 1 km from the town center where you can find a sea of shops and souvenir
stall on your way and back.

What are some of the local tourist activities?

Available activities for the guests in the area include: Daily private & group tours, Horseback riding,
Camping, Trekking, Jeep Safari tours, Jet boats on Red River and Gondola Tours, Visiting the hot
springs or local Turkish-baths and walking tours through the valleys.

What should I wear in Cappadocia?

First of all; please note that Cappadocia has a very dry climate. So it is mainly hot (no humid) in the
summers about 28-40 (Celsius) and 5 to -10 in the winters. So dressing will vary depending on the
season you are visiting. If you are planning to do a lot hikes; please take comfortable outdoor shoes
with you.

Do you have internet connection?

Of course. Wireless internet is available throughout the rooms, hotel lobby and terrace areas rooms
which is free of charge.

Is the hotel have rooms for families?

Yes, we have and we love families.

How many rooms does the hotel have?

80 rooms. Some of them are tucked up into the cave and all of them have windows.

Are the rooms air conditioned?

In all rooms.

Is there a central-heating in the rooms?

Yes. We do have central heating for the comfort of our guests during the winter months or early
season.

Can I hire bicycles, scooters and cars?

Yes. If you let us know ahead you can also have bicycle guides for the region.

Which credit cards do you accept?

Master Card and Visa Cards are welcome. We do not recommend Amex to be used as there is an
additional charge by the banks about +%4.

Do the rooms have baths?

Normal bath tubs are available.

Are pets allowed in your hotel?

No, unfortunately. We love animals but we do not keep them in the rooms for the further guests.
Please check availability.

Is there television in the rooms?

Yes. All our rooms have satellite TV.